FedEx is seeking a Retail Service Agent for their location in Ciudad de Guatemala, responsible for administrative tasks and customer service, focusing on sales objectives and operational efficiency. The ideal candidate should have a high school diploma, two years of customer service experience, and proficiency in English
Job Summary
The role involves advising customers on products and services to achieve sales objectives while managing front-line operational tasks.
Candidates must ensure proper package labeling, legality of content, and compliance with customs documentation requirements.
The position requires physical capability to lift and maneuver packages weighing up to 150 lbs alongside office-based administrative duties.
Matching Summary
Match Score: 85
FedEx is seeking a Retail Service Agent for their location in Ciudad de Guatemala, responsible for administrative tasks and customer service, focusing on sales objectives and operational efficiency. The ideal candidate should have a high school diploma, two years of customer service experience, and proficiency in English.
Skills & Requirements
Must-have
2 years customer service experience
English language proficiency
Cash management knowledge
Package labeling and compliance checks
Ability to lift up to 150 lbs
Nice-to-have
Previous FedEx warehouse experience
Strong problem-solving skills
Excellent interpersonal communication
Basic computer literacy and typing
Attention to detail in documentation
Key Requirements
High School degree or equivalent
Minimum 2 years in customer service focused on sales