Manager/ Senior Manager- Service

KONE Macedonia

Nagpur, India
Accountable for safety of employees
High level of customer satisfaction
Leading maintenance operations
Accountable for leading the Maintenance operations and ensuring the quality and profitability of service delivery

Job Summary

  • Accountable for leading the Maintenance operations and ensuring the quality and profitability of service delivery.
  • Responsible for driving the deployment and following up the progress of KONE Way initiatives in his/her area.
  • At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual.

Matching Summary

Accountable for leading the Maintenance operations and ensuring the quality and profitability of service delivery.

Skills & Requirements

Must-have

  • Accountable for safety of employees
  • High level of customer satisfaction
  • Leading Maintenance operations
  • Quality and profitability of service delivery
  • Received orders and monetary value sales targets
  • Customer experience acceleration touchpoints

Nice-to-have

  • Innovative and collaborative working culture
  • Employee engagement initiatives
  • Sustainability is an integral part
  • Ethical business practices
  • Co-workers trust and respect each other

Key Requirements

  • Individual target setting and action planning
  • Individual Operations Plans for supervisors
  • Weekly 1-on-1 Traction Control discussion
  • Regular field/customer visits with supervisors
  • Regular field audits with supervisors

Work Rights

Not specified

Tailored Resume

Cover Letter