This fully onsite role requires using customer service skills to identify needs, build relationships, and ensure top-notch satisfaction
Job Summary
This fully onsite role requires using customer service skills to identify needs, build relationships, and ensure top-notch satisfaction.
The position involves providing consultative advice on livestock intelligence products while managing orders end-to-end according to SOPs.
Candidates must actively participate in promotional campaigns and seize sales opportunities through outbound calls and up-selling during inbound interactions.
Matching Summary
This fully onsite role requires using customer service skills to identify needs, build relationships, and ensure top-notch satisfaction.
Skills & Requirements
Must-have
GCSE level qualifications in English Math ICT
Proven experience in sales-based customer service
Ability to manage high workloads in a team
Comfortable switching between multiple systems
Microsoft 365 daily skills proficiency
Nice-to-have
Flair for building strong relationships
Passion for delivering exceptional service
Aptitude for resolving customer complaints
Customer-oriented approach with adaptability
Digital mindset excelling in data interpretation
Key Requirements
GCSE level or above in English, Math, and ICT
Proven experience in sales-based customer services role
Demonstrated ability to work in a team environment