Branch Concierge - Mornington

COMMONWEALTH BANK OF AUSTRALIA

Mornington, Australia
30 hours per week, monday - friday, 9:30 am - 4 pm (onsite)
30 hours per week availability
Monday to friday roster coverage
9.30am-4pm shift availability
The Commonwealth Bank of Australia is seeking a Branch Concierge for its Mornington location, responsible for delivering exceptional customer service and guiding customers to appropriate banking channels. The role requires a commitment to customer engagement and an interest in helping clients achieve their financial goals

Job Summary

  • As the public face of CommBank, you will greet customers, understand their enquiries, and guide them to the appropriate channels.
  • You will provide options for customers through education and demonstration of in-branch technology and digital banking options.
  • The role requires a proven track record of delivering exceptional customer service ideally in Financial Services, Retail, or Hospitality.

Matching Summary

Match Score: 85

The Commonwealth Bank of Australia is seeking a Branch Concierge for its Mornington location, responsible for delivering exceptional customer service and guiding customers to appropriate banking channels. The role requires a commitment to customer engagement and an interest in helping clients achieve their financial goals.

Skills & Requirements

Must-have

  • 30 hours per week availability
  • Monday to Friday roster coverage
  • 9.30am-4pm shift availability
  • Exceptional customer service track record
  • Excellent communication skills

Nice-to-have

  • Experience in Financial Services or Retail
  • Interest in financial wellbeing
  • Ability to build personal connections
  • Professional demeanour and presence

Key Requirements

  • Proven track record in Customer Service
  • Availability for predetermined roster schedule
  • Professional demeanour and communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter