As the Customer Service Officer, you will be part of a collaborative team committed to excellent customer service delivery in support of our highly valued Veterinary customers
Job Summary
As the Customer Service Officer, you will be part of a collaborative team committed to excellent customer service delivery in support of our highly valued Veterinary customers.
The primary responsibilities include answering customer calls for general product enquiries, managing and resolving customer complaints, and accurately maintaining client records.
Covetrus team members are eligible to access a suite of fantastic benefits, including generous discounts on animal health products, Perkbox/Boost apps, and additional leave benefits.
Matching Summary
As the Customer Service Officer, you will be part of a collaborative team committed to excellent customer service delivery in support of our highly valued Veterinary customers.
Skills & Requirements
Must-have
client queries and troubleshooting
call handling and order processing
client records management
veterinary product knowledge
Nice-to-have
passion for customer service
family friendly culture
respectful workplace
embraces diversity
Key Requirements
Animal Health or Veterinary Practice experience
Excellent customer service skills
Solid administration, data entry, and order processing experience