Digital Success Manager (fixed - Term)

Amplify Health

Remote
Base: $75,000 - $88,000; bonus/equity: not specifi...
Customer onboarding and engagement
Scalable customer strategies
Primary point of contact
Amplify is seeking a proactive and customer-focused Digital Success Manager to join our Customer Success and Development team

Job Summary

  • Amplify is seeking a proactive and customer-focused Digital Success Manager to join our Customer Success and Development team.
  • In this role, you will support a high-volume portfolio of Tier 3 customers, ensuring a smooth onboarding experience and ongoing engagement through scalable strategies.
  • The gross salary range for this role is $75,000 - $88,000.

Matching Summary

Amplify is seeking a proactive and customer-focused Digital Success Manager to join our Customer Success and Development team.

Salary

Base: $75,000 - $88,000; Bonus/Equity: Not specified; Benefits: 401(k) plan, competitive health insurance and mental health options, basic life insurance, paid time off, parental leave, access to best-in-class development programs

Skills & Requirements

Must-have

  • Customer onboarding and engagement
  • Scalable customer strategies
  • Primary point of contact
  • Monitor satisfaction and usage trends
  • Deliver webinars and programming
  • Nurture renewals and retention

Nice-to-have

  • Proactive and customer-focused
  • Customer-centric mindset
  • Collaborative mindset
  • Passion for customer success

Key Requirements

  • 2+ years of experience
  • Bachelor's degree or equivalent experience
  • Demonstrated communication and presentation skills
  • Strong organizational and time-management skills
  • Familiarity with CRM software

Work Rights

Not specified

Tailored Resume

Cover Letter