Customer Operations Associate - Philippines

Vitable

Philippines
Remote
Deliver a standout client experience
Answer questions and resolve issues
Problem-solve with urgency
As a Customer Operations Associate at Vitable, you’ll be the go-to partner helping our clients bring better healthcare benefits to life

Job Summary

  • As a Customer Operations Associate at Vitable, you’ll be the go-to partner helping our clients bring better healthcare benefits to life.
  • You’ll work closely with Customer Success and Sales to ensure clients have a smooth experience from implementation to ongoing support and that every interaction reflects Vitable’s promise of delightful service.
  • We’re growing rapidly and looking for eager team members who are hungry for change and passionate about delivering better care to the everyday worker.

Matching Summary

As a Customer Operations Associate at Vitable, you’ll be the go-to partner helping our clients bring better healthcare benefits to life.

Skills & Requirements

Must-have

  • Deliver a standout client experience
  • Answer questions and resolve issues
  • Problem-solve with urgency
  • Contribute to process improvements

Nice-to-have

  • Passion for delivering better care
  • Collaborate naturally
  • Resourceful and solutions-oriented

Key Requirements

  • Bachelor's degree or equivalent work experience
  • Familiar with individual Coverage HRAs
  • 2+ years in customer service or operations

Work Rights

Not specified

Tailored Resume

Cover Letter