Not specified; not specified; benefits include rem...
Fully remote
1 to 3 years relevant work experience
Associate degree in it or related field
Strong english language capability
The primary purpose of the role is to provide first-level support to colleagues by managing incidents and service requests with a focus on customer satisfaction
Job Summary
The primary purpose of the role is to provide first-level support to colleagues by managing incidents and service requests with a focus on customer satisfaction.
Employees benefit from a collaborative environment offering remote work opportunities three days a week, private medical care, and a MultiSport card.
The company values diversity and inclusion, encouraging employees to grow their careers through formal leadership programs and on-demand courses.
Matching Summary
The primary purpose of the role is to provide first-level support to colleagues by managing incidents and service requests with a focus on customer satisfaction.
Salary
Not specified; Not specified; Benefits include Remote work (3x/week), MultiSport card, Private medical care, Life insurance, Holiday funds, Glasses refund, Retirement program
Skills & Requirements
Must-have
1 to 3 years relevant work experience
Associate Degree in IT or related field
Strong English language capability
Nice-to-have
Knowledge of Microsoft O365
CompTIA A+ certification
ITIL Foundation certification
Additional European language skills
Ability to work under pressure
Key Requirements
1-3 years of relevant work experience
Associate Degree in IT or technical field
Mandatory English proficiency plus another European language