You will warmly and efficiently assist our customers over the phone with their Equities Account enquires
Job Summary
You will warmly and efficiently assist our customers over the phone with their Equities Account enquires.
Using your problem-solving skills to understand and identify customers concerns and issues, delivering thoughtful and effective solutions that foster positive outcomes.
A hybrid working environment that gives you the best of both worlds – in office connection and work from home flexibility (post probation).
Matching Summary
You will warmly and efficiently assist our customers over the phone with their Equities Account enquires.
Skills & Requirements
Must-have
Assist customers over the phone
Equities Account enquiries
Problem-solving skills
Clear and respectful communication
Nice-to-have
Connecting with customers
Building trust and rapport
Healthy curiosity in financial services
Key Requirements
Available for rotating roster Monday to Friday 8am to 6pm
Full Time role / 38-hour week
Mandarin and/or Cantonese language skills highly valued for some roles