Base hourly rate range varies by skills/experience...
Fully remote
Epic real time eligibility certification
3 years epic system implementation experience
Production break/fix and maintenance support
The role involves assisting healthcare clients with IT ticket management and providing production break/fix support for Epic applications
Job Summary
The role involves assisting healthcare clients with IT ticket management and providing production break/fix support for Epic applications.
Candidates must possess Epic Real Time Eligibility certification and a minimum of three years of experience implementing Epic systems in hospitals.
The position requires current permanent U.S. work authorization and offers participation in comprehensive benefit plans including medical, dental, and vision coverage.
Matching Summary
Match Score: 75
The role involves assisting healthcare clients with IT ticket management and providing production break/fix support for Epic applications.
Salary
Base hourly rate range varies by skills/experience/travel; Benefits include medical, dental, vision, and wellness programs
Skills & Requirements
Must-have
Epic Real Time Eligibility certification
3 years Epic system implementation experience
Production break/fix and maintenance support
IT ticket management and helpdesk support
Remote customer inquiry handling
Nice-to-have
Additional Epic certifications
Willingness to travel when necessary
High-level remote service delivery
Key Requirements
Epic Real Time Eligibility (RTE) certification
Minimum 3 years Epic implementation experience
Current permanent U.S. Work authorization required
Work Rights
Must have current permanent U.S. Work authorization