Passenger Service Supervisor

Airport Butler

Richmond, Canada
Customer service excellence
Safety and security procedures
Handling customer concerns
As a Passenger Service Supervisor, you will ensure traveling customers are well-informed and in the right place at the right time, adhering to safety, security, and airline-specific procedures

Job Summary

  • As a Passenger Service Supervisor, you will ensure traveling customers are well-informed and in the right place at the right time, adhering to safety, security, and airline-specific procedures.
  • Key responsibilities include directing Passenger Service Agents, resolving escalated customer concerns, ensuring customer satisfaction, and maintaining safety and security standards.
  • AGI offers a comprehensive benefit package including paid vacation, medical/dental/vision, free uniforms, and on-the-job training.

Matching Summary

As a Passenger Service Supervisor, you will ensure traveling customers are well-informed and in the right place at the right time, adhering to safety, security, and airline-specific procedures.

Skills & Requirements

Must-have

  • customer service excellence
  • safety and security procedures
  • handling customer concerns
  • flight schedule inquiries
  • ticket counter and gate operations
  • baggage handling procedures

Nice-to-have

  • friendly and outgoing personality
  • outstanding customer service focus
  • team leadership skills
  • professional appearance and grooming

Key Requirements

  • High school diploma or equivalent
  • Authorization to work in Canada
  • Must complete SIDA training

Work Rights

Must have authorization to work in Canada

Tailored Resume

Cover Letter