Customer Care (platform Adoption Specialist) - Italian Speaker - Cdi - Paris - F/h/x

Deepki

Paris, France
Not specified; benefits: up to 3 days/week remotel...
On-site
Italian language proficiency
English and french fluency
Platform adoption training
The role serves as the primary point of contact for end-user enablement, platform improvement, and issue resolution for international clients

Job Summary

  • The role serves as the primary point of contact for end-user enablement, platform improvement, and issue resolution for international clients.
  • Candidates will conduct training sessions to educate clients on platform features while collaborating with product teams to drive continuous enhancements.
  • Deepki offers a hybrid work model with up to 3 days remote, comprehensive health insurance, and access to language learning platforms.

Matching Summary

The role serves as the primary point of contact for end-user enablement, platform improvement, and issue resolution for international clients.

Salary

Not specified; Benefits: Up to 3 days/week remotely; Lunch voucher 10€/day; 50% transport reimbursement

Skills & Requirements

Must-have

  • Italian language proficiency
  • English and French fluency
  • Platform adoption training
  • Technical issue resolution
  • CRM record management

Nice-to-have

  • Passion for data and tech topics
  • Empathetic customer-centric mindset
  • Interest in data management
  • Cross-functional collaboration skills
  • Adaptability in fast-paced environments

Key Requirements

  • Bachelor's degree or equivalent experience
  • Excellent written and verbal communication skills
  • Strong problem-solving and critical thinking abilities

Work Rights

Not specified

Tailored Resume

Cover Letter