Mid-south Transportation Management, Inc. Careers - Mataplus On Demand Reservationist

GO 901 Careers

Memphis, Tennessee, US
Hourly: $17.35; bonus/equity: not specified; benef...
On-site
2 years experience in scheduling or call center
High school diploma or equivalent ged
Fluent english communication skills
The role involves providing exceptional customer service by answering phones and assisting with reservation changes

Job Summary

  • The role involves providing exceptional customer service by answering phones and assisting with reservation changes.
  • Candidates must have at least two years of experience in a customer-facing, scheduling, or call center environment.
  • The position requires working a flexible schedule that includes nights, weekends, holidays, and occasional overtime.

Matching Summary

The role involves providing exceptional customer service by answering phones and assisting with reservation changes.

Salary

Hourly: $17.35; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2 years experience in scheduling or call center
  • High school diploma or equivalent GED
  • Fluent English communication skills
  • Microsoft Office proficiency including Excel
  • Flexible schedule availability nights weekends

Nice-to-have

  • Excellent interpersonal and verbal skills
  • Ability to solve problems quickly
  • Knowledge of Memphis area routes
  • Detail-oriented organizational abilities
  • Kindness and openness to accommodations

Key Requirements

  • Minimum 2 years relevant experience
  • High school diploma or GED required
  • Must be 21 years of age or older
  • Must comply with drug and alcohol policy

Work Rights

Not specified

Tailored Resume

Cover Letter