Account Management Lead Associate - Accredo - Hybrid (honolulu, Hi)

The Cigna Group

Honolulu, HI, United States
Base: 75,200 - 125,300 usd / yearly; bonus/equity:...
Hybrid
Customer relationship management
Service delivery
Performance metrics review
The Account Manager is responsible for ensuring Accredo’s customers, inclusive of payers, prescribers and patients, receive superior service

Job Summary

  • The Account Manager is responsible for ensuring Accredo’s customers, inclusive of payers, prescribers and patients, receive superior service.
  • Accountable for core service delivery for customers working cross-functionally with all operational teams.
  • At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.

Matching Summary

The Account Manager is responsible for ensuring Accredo’s customers, inclusive of payers, prescribers and patients, receive superior service.

Salary

Base: 75,200 - 125,300 USD / yearly; Bonus/Equity: Eligible to participate in an annual bonus plan; Benefits: Medical, vision, dental, well-being and behavioral health programs, 401(k), company paid life insurance, tuition reimbursement, 18 days PTO, paid holidays

Skills & Requirements

Must-have

  • customer relationship management
  • service delivery
  • performance metrics review
  • cross-functional collaboration
  • client satisfaction and retention

Nice-to-have

  • proactive consultation
  • strategic sales initiatives
  • building trust relationships
  • persuading doctors

Key Requirements

  • Bachelor's degree or 3-5 years of experience
  • Excellent communication, negotiation and sales skills
  • Excellent PC skills including Microsoft Office
  • Strong analytical and problem solving skills
  • Demonstrated ability managing projects
  • Ability to travel overnight up to 20%
  • Must be a current resident of the island of Oahu

Work Rights

Not specified

Tailored Resume

Cover Letter