Epic Program Manager

FMOLHS

Baton Rouge, LA, US
Epic project management
Customer satisfaction management
Cross-functional team leadership
Facilitates the execution of project management methodology to ensure project development and achievement of goals

Job Summary

  • Facilitates the execution of project management methodology to ensure project development and achievement of goals.
  • Manages day-to-day operational aspects of projects including scope, time, cost and quality while maintaining ongoing customer interaction and satisfaction.
  • Works closely with Epic management and cross-functional teams to resolve personnel issues, ensure adequate resources, and drive continuous improvement and adherence to service delivery standards.

Matching Summary

Facilitates the execution of project management methodology to ensure project development and achievement of goals.

Skills & Requirements

Must-have

  • Epic project management
  • Customer satisfaction management
  • Cross-functional team leadership
  • Business analysis and requirements gathering
  • Vendor and contractor management
  • Service Level Agreement monitoring

Nice-to-have

  • Superior customer service skills
  • Good interpersonal and communication skills
  • Problem solving and critical thinking
  • Time management and prioritization
  • Training development and facilitation

Key Requirements

  • 5 years project management experience
  • 2 years leading projects or people
  • Bachelor's degree or 4 years professional experience
  • Epic education course certification within 90 days
  • Experience with electronic medical record and practice management systems

Work Rights

Not specified

Tailored Resume

Cover Letter