Principal Manager, Case Management Centre (cmc)

tech.gov.sg

Singapore
Case intake processing resolution
Inter-agency coordination
Operational protocols development
The incumbent leads comprehensive vaping case management operations, overseeing case intake, processing, and resolution workflows across general and etomidate tracks

Job Summary

  • The incumbent leads comprehensive vaping case management operations, overseeing case intake, processing, and resolution workflows across general and etomidate tracks.
  • This role involves managing operational teams, coordinating with multiple agencies for seamless case handoffs and compliance monitoring, and ensuring effective implementation of case management policies and procedures.
  • The successful candidate will be offered a 1-year contract (with option for automatic renewal for a further one year) in the first instance.

Matching Summary

The incumbent leads comprehensive vaping case management operations, overseeing case intake, processing, and resolution workflows across general and etomidate tracks.

Skills & Requirements

Must-have

  • Case intake processing resolution
  • Inter-agency coordination
  • Operational protocols development
  • Performance monitoring reporting
  • Policy implementation
  • Team leadership supervision

Nice-to-have

  • Fast-paced environment
  • Multiple operational priorities
  • Stakeholder relationship management
  • Continuous improvement initiatives

Key Requirements

  • 5 to 7 years' experience
  • Case management operations experience
  • Healthcare administration experience
  • Public health programme management experience
  • Proven leadership experience
  • Inter-agency coordination experience
  • Stakeholder management experience

Work Rights

Not specified

Tailored Resume

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