Customer Banking Specialist - Croydon

Commonwealth Bank

Croydon, VIC, Australia
Onsite (predetermined roster)
Proven experience in customer service
Excellent communication skills
Ability to articulate financial terms
The Commonwealth Bank is seeking a Customer Banking Specialist for its Croydon branch, responsible for delivering exceptional customer service and supporting customers' banking needs. The role involves engaging with customers, assessing their financial needs, and providing tailored solutions in a retail banking environment

Job Summary

  • As the public face of CommBank, you will deliver a seamless banking experience to over 10 million customers.
  • You will have in-depth conversations with customers to support their overall banking needs including home loans and business banking.
  • The role involves completing financial health checks and providing options through education on digital banking technology.

Matching Summary

Match Score: 85

The Commonwealth Bank is seeking a Customer Banking Specialist for its Croydon branch, responsible for delivering exceptional customer service and supporting customers' banking needs. The role involves engaging with customers, assessing their financial needs, and providing tailored solutions in a retail banking environment.

Skills & Requirements

Must-have

  • Proven experience in customer service
  • Excellent communication skills
  • Ability to articulate financial terms

Nice-to-have

  • Interest in building a career with CommBank
  • Genuine interest in improving financial wellbeing
  • Ability to work in a busy retail environment

Key Requirements

  • Experience in Financial Services, Retail, or Hospitality
  • Strong problem-solving abilities
  • Integrity and customer-centric mindset

Work Rights

Not specified

Tailored Resume

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