Viessmann Climate Solutions is seeking a Kundendienst Disponent (Customer Service Dispatcher) to facilitate communication between customers and service technicians. The ideal candidate will have a background in customer service or dispatching, strong organizational skills, and SAP knowledge
Job Summary
You are the first point of contact and ensure smooth communication between customers and our field service technicians.
The collective agreement minimum wage for this position is € 2,535.00 gross (for candidates without prior knowledge).
We offer an unlimited employment in a sustainably thinking family company where over 100 years of success meet start-up agility.
Matching Summary
Match Score: 85
Viessmann Climate Solutions is seeking a Kundendienst Disponent (Customer Service Dispatcher) to facilitate communication between customers and service technicians. The ideal candidate will have a background in customer service or dispatching, strong organizational skills, and SAP knowledge.
Salary
Base: € 2,535.00 gross (minimum); Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Telephone customer contact
Order acceptance and scheduling
Planning and dispatching service
SAP knowledge
Customer-oriented mindset
Nice-to-have
Passion for organization
Communication skills
Reliable and conscientious work
Key Requirements
Completed commercial or technical basic training
At least 3 years of professional experience in dispatch or customer service