The Manager, Production Operations is responsible for completion of all daily productions tasks to ensure all Client SLAs are met in a timely and accurate manner, while meeting unit cost goals
Job Summary
The Manager, Production Operations is responsible for completion of all daily productions tasks to ensure all Client SLAs are met in a timely and accurate manner, while meeting unit cost goals.
They provide effective leadership to assigned staff to maximize the productivity, efficiency, quality and associate engagement of our Production Operations team.
Benefits include Medical, dental, life and vision insurance, RRSP program with company match, paid parental leave, competitive vacation days and more.
Matching Summary
The Manager, Production Operations is responsible for completion of all daily productions tasks to ensure all Client SLAs are met in a timely and accurate manner, while meeting unit cost goals.
Salary
Base: $90,000 – $110,000 CAD; Bonus/Equity: Eligible for additional discretionary bonuses/incentives, and restricted stock units; Benefits: Medical, dental, life and vision insurance, RRSP program with company match, paid parental leave, competitive vacation days and more
Skills & Requirements
Must-have
Production operations management
Client SLA adherence
Staff performance monitoring
Budget management
Production area safety
Shift handover facilitation
Nice-to-have
Develop associates to maximize potential
Support diversity, equity, and inclusion
Adapt communication style
Work effectively in a team environment
Demonstrate strong initiative
Key Requirements
Bachelor’s degree in Business Administration or related field