Customer Banking Specialist - Carnarvon (22.5hr/wk)

CommBank

Carnarvon, Australia
Meaningful customer conversations
In-branch technology assistance
Transactional needs assessment
Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with

Job Summary

  • Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Build a personal connection with customers through meaningful conversations and assist them with their transactional needs.
  • Complete Financial Health Checks to assess customers’ financial needs and identify any changes.

Matching Summary

Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • in-branch technology assistance
  • transactional needs assessment
  • adherence to bank procedures
  • community event participation

Nice-to-have

  • passion for service excellence
  • ability to work independently
  • seeing the big picture for customers
  • holistic solutions provision
  • genuine passion for the customer

Key Requirements

  • Availability for predetermined roster
  • Ability to ask the right questions
  • Act with integrity
  • Place the customer at the centre
  • Work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter