Customer Service Support Agent

North Carolina Department of Revenue

Raleigh, North Carolina, US
Base: $39,244 - $46,603; bonus/equity: not specifi...
Hybrid
Data entry
Document scanning
Update account information
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services

Job Summary

  • The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services.
  • You will handle data entry, document scanning, and key updates that keep our systems running smoothly.
  • We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement.

Matching Summary

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services.

Salary

Base: $39,244 - $46,603; Bonus/Equity: Not specified; Benefits: 12 paid holidays, 14 vacation days, 12 sick days, Paid Parental Leave, Longevity pays, retirement system, 401K, 457, 403(b) plans

Skills & Requirements

Must-have

  • data entry
  • document scanning
  • update account information
  • review taxpayer powers of attorney
  • index incoming correspondence

Nice-to-have

  • good communicator
  • professional behavior
  • work-life balance
  • serve your community

Key Requirements

  • High school diploma or GED
  • Two years of related administrative experience
  • Typing speed of 35 WPM with 95% accuracy

Work Rights

Not specified

Tailored Resume

Cover Letter