You will be the heart of the spa journey, curating seamless arrivals, anticipating guest needs, and ensuring every interaction reflects sophistication, warmth, and care
Job Summary
You will be the heart of the spa journey, curating seamless arrivals, anticipating guest needs, and ensuring every interaction reflects sophistication, warmth, and care.
Your organisational skills will extend to overseeing bookings systems, stock control, and financial accuracy, ensuring all procedures from billing to end-of-day reconciliation are executed with precision.
As a valued Sofitel Ambassador, you will be immersed in a world of refined privileges and bespoke rewards, including privileged access to an international portfolio of luxury accommodation and exceptional dining.
Matching Summary
You will be the heart of the spa journey, curating seamless arrivals, anticipating guest needs, and ensuring every interaction reflects sophistication, warmth, and care.
Skills & Requirements
Must-have
Luxury five-star spa environment
Seamless guest arrivals
Orchestrating daily spa flow
Maximising revenue opportunities
Upholding high standards
Spa booking systems
Nice-to-have
French Art de Vivre
Exceptional people focus
Inspiring and energising environment
Passion for wellness
Building lasting guest relationships
Key Requirements
Experience in luxury five-star spa environment
Beauty or massage qualifications an advantage
College or degree level education
Full Australian working rights
Flexibility for rotating roster including weekends and public holidays