Field Assurance Technician

BD

Tempe, AZ, USA
**
Field assurance lab activities
Complaint returned sample analysis
On-site investigations
** BD is seeking a Field Assurance Technician in Tempe, AZ, responsible for managing complaint handling in the medical technology sector. The role requires technical support, product investigations, and customer interaction, all while ensuring compliance with medical device regulations. **

Job Summary

  • The Field Assurance Technician plays a critical role in ensuring the quality and safety of medical devices by providing technical support, conducting product investigations, and maintaining customer satisfaction.
  • Responsibilities include performing on-site investigations, providing technical assistance, collecting and analyzing field performance data, and collaborating with cross-functional teams.
  • BD prioritizes on-site collaboration to foster creativity and innovation, requiring a minimum of 4 days of in-office presence per week for most roles.

Matching Summary

Match Score: 75

** BD is seeking a Field Assurance Technician in Tempe, AZ, responsible for managing complaint handling in the medical technology sector. The role requires technical support, product investigations, and customer interaction, all while ensuring compliance with medical device regulations. **

Skills & Requirements

Must-have

  • Field Assurance Lab activities
  • Complaint returned sample analysis
  • On-site investigations
  • Technical assistance and training
  • Field performance data analysis
  • Product return management

Nice-to-have

  • Advancing the world of health
  • Makers of possible
  • Culture of excellence
  • Human element across global teams

Key Requirements

  • Associate's degree or equivalent practical experience
  • 2-4 years experience in medical device industry
  • Strong analytical and problem-solving skills
  • Excellent communication and customer service skills
  • Ability to work independently
  • Proficiency in technical tools
  • Valid driver's license and frequent travel

Work Rights

Not specified

Tailored Resume

Cover Letter