Team Leader

AIPL ACQUIRE INTELLIGENCE

Melbourne, Australia
Team leader or 2nd in charge experience
Customer service and problem solving
Call centre environment experience
We are looking for passionate and experienced Team Leaders to assist us with providing an exceptional customer experience for an international healthcare company

Job Summary

  • We are looking for passionate and experienced Team Leaders to assist us with providing an exceptional customer experience for an international healthcare company.
  • Role responsibilities include daily ongoing training and development of team members, driving improvement projects, and liaising with the Operations Manager to identify strategies for efficiency and performance.
  • Join the A-Team for a career with fun, weekly pay, recognition, team events, internal growth opportunities, meaningful work, and a wellbeing support program.

Matching Summary

We are looking for passionate and experienced Team Leaders to assist us with providing an exceptional customer experience for an international healthcare company.

Skills & Requirements

Must-have

  • Team Leader or 2nd in Charge experience
  • Customer service and problem solving
  • Call centre environment experience
  • Professional communication skills
  • Strong computer skills
  • Achieve Key Performance Indicators

Nice-to-have

  • Positive and energetic attitude
  • Collaborative team player
  • Commitment to innovation
  • Employee wellbeing support

Key Requirements

  • Previous experience as Customer Contact Officer
  • Demonstration of prior performance in Team Leader role
  • Complaint-handling experience is an advantage

Work Rights

Not specified

Tailored Resume

Cover Letter