Customer Service Representative

Andrews Veterinary Clinic

Laredo, TX, United States
Depending on experience; not specified; not specif...
Professional and friendly phone etiquette
Ability to problem solve
Computer efficiency
Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow

Job Summary

  • Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
  • Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

Matching Summary

Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.

Salary

Depending on experience; Not specified; Not specified

Skills & Requirements

Must-have

  • Professional and friendly phone etiquette
  • Ability to problem solve
  • Computer efficiency
  • Accepts payments and makes change
  • Maintains accurate client information

Nice-to-have

  • Empathizes with clients
  • Remains calm in emergencies
  • People-focused approach
  • Supportive, collaborative environment

Key Requirements

  • HS Diploma or educational equivalent
  • One year of customer service experience
  • Experience with Veterinary Electronic Medical Records
  • Knowledge of veterinary medical terminology

Work Rights

Not specified

Tailored Resume

Cover Letter