Program Manager - Value Chain

Caterpillar UK

Peoria, IL, USA
Base: $147,760.00 - $221,640.00; bonus/equity: inc...
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Global difot program leadership
Customer-back parts availability metric
Value chain strategy development
** Caterpillar UK is seeking a Program Manager for their Value Chain team, responsible for leading the global Delivered In Full On Time (DIFOT) program to enhance parts availability for mining customers. The role requires strategic leadership, cross-functional collaboration, and a focus on customer experience, while offering competitive benefits and a supportive company culture. **

Job Summary

  • Lead the global Delivered In Full On Time (DIFOT) program, defining a customer-back parts availability metric that measures services experience from the perspective of Mining customers.
  • Develop and execute the DIFOT vision and strategy, including integration with key enablers such as PRISM and Rebuild Execution programs.
  • Drive governance and visibility of DIFOT performance, recognizing DIFOT as a critical input to Physical Availability (PA) and the RISST PA Scorecard.

Matching Summary

Match Score: 75

** Caterpillar UK is seeking a Program Manager for their Value Chain team, responsible for leading the global Delivered In Full On Time (DIFOT) program to enhance parts availability for mining customers. The role requires strategic leadership, cross-functional collaboration, and a focus on customer experience, while offering competitive benefits and a supportive company culture. **

Salary

Base: $147,760.00 - $221,640.00; Bonus/Equity: Incentive bonus; Benefits: Medical, dental, vision, PTO, 401(k), HSA, FSA, etc.

Skills & Requirements

Must-have

  • Global DIFOT program leadership
  • Customer-back parts availability metric
  • Value chain strategy development
  • Cross-functional partnership
  • Data analytics and KPI reporting

Nice-to-have

  • Experience supporting mining customers
  • Launching new enterprise processes
  • Global aftermarket environment experience

Key Requirements

  • 5+ years of experience in demand planning, parts distribution, and aftermarket supply chain
  • Experience working directly with dealers and end customers
  • Ability to define vision, translate strategy into execution, and deliver results
  • Experience leading complex, global programs

Work Rights

Not specified

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