PwC is seeking a Senior Analyst for their Customer Transformation team in Auckland, New Zealand. The role involves working on customer experience and service design projects across various sectors, utilizing a human-centered approach and strong analytical skills
Job Summary
As a Senior Analyst in our Customer Transformation team in Auckland, you’ll work on real problems that affect how people experience services and products — in banking, retail, government and beyond.
Using design, analysis and systems thinking you’ll to turn ambiguity into clarity, and ideas into action.
PwC is known for shaping tomorrow. Join us and you’ll accelerate your career while helping clients and communities solve their most important problems.
Matching Summary
Match Score: 85
PwC is seeking a Senior Analyst for their Customer Transformation team in Auckland, New Zealand. The role involves working on customer experience and service design projects across various sectors, utilizing a human-centered approach and strong analytical skills.
Skills & Requirements
Must-have
service design
CX
business analysis
transformation
design, analysis and systems thinking
human-centred lens
problem definition through to implementation
Nice-to-have
people-focused skills
world-leading technology
AI
diverse whānau
culture where you truly belong
Key Requirements
2–4 years’ experience
relevant qualification in design, psychology, business or related field
Strong problem-solving and communication skills
visual and creative capability
Confidence working with clients
translating ambiguity into clear deliverables
manage your own work, prioritise effectively and deliver to time and quality expectations