Customer Success Manager, Enterprise

Stripe Treasury

Chicago, IL, US
On-site
4+ years client-facing experience
Enterprise relationship management
Technical product knowledge
Stripe is a financial infrastructure platform aiming to increase the GDP of the internet by helping businesses grow revenue

Job Summary

  • Stripe is a financial infrastructure platform aiming to increase the GDP of the internet by helping businesses grow revenue.
  • The Customer Success Manager will oversee the post-sales lifecycle for enterprise users to maximize value and drive retention.
  • This role requires partnering with sales and technical teams to deliver proactive workshops, business reviews, and payment insights.

Matching Summary

Stripe is a financial infrastructure platform aiming to increase the GDP of the internet by helping businesses grow revenue.

Skills & Requirements

Must-have

  • 4+ years client-facing experience
  • Enterprise relationship management
  • Technical product knowledge
  • Strong analytical skills
  • Executive presentation skills

Nice-to-have

  • Consulting or pre-sales background
  • Sales target achievement history
  • High-growth environment adaptability
  • Complex project management
  • Difficult customer resolution

Key Requirements

  • 4+ years in enterprise relationship management
  • Experience with large global organizations
  • Proven track record achieving sales targets
  • History managing complex projects

Work Rights

Not specified

Tailored Resume

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