The role is critical to maintaining a stable, reliable technical infrastructure while monitoring systems, networks, and hardware for optimal performance
Job Summary
The role is critical to maintaining a stable, reliable technical infrastructure while monitoring systems, networks, and hardware for optimal performance.
Candidates must be comfortable working in shifts on a rotational basis to provide 24/7 support for the organization's operations.
Ocrolus is a fast-growing, remote-first company trusted by over 400 industry leaders including PayPal, Plaid, and SoFi.
Matching Summary
The role is critical to maintaining a stable, reliable technical infrastructure while monitoring systems, networks, and hardware for optimal performance.
Skills & Requirements
Must-have
3 to 5 years IT Engineer experience
Windows and Linux environment proficiency
Ticketing system Jira experience
Networking systems firewalls switches servers
SaaS applications Google Workspace Cloudflare
Scripting skills for automation
Rotational shift availability for 24/7 support
Nice-to-have
Cloud platforms AWS or GCP experience
CCTV and Biometrics handling experience
Strong problem-solving and troubleshooting skills
Excellent communication and collaboration skills
Experience with Squid and PXE protocols
Key Requirements
3 to 5 years of proven experience as an IT Engineer
Proficiency in Windows and Linux environments
Working experience with ticketing systems like Jira
Comfortable working in shifts on a rotational basis