Customer Value Stream – Digital & Customer Service Business Analyst

di aoEURO-NETa

Budapest, Hungary
Not specified; not specified; competitive rewards ...
**
Salesforce platform expertise
End-to-end feature ownership
Agile and safe standards
** Diageo, a leading premium drinks company, is seeking a Digital & Customer Service Business Analyst to join their Customer Value Stream team. The role focuses on managing the Diageo One platform, requiring expertise in Salesforce and a strong customer-centric approach to deliver data-driven solutions. **

Job Summary

  • The role involves partnering with commercial teams globally to manage the Diageo One B2B platform running on Salesforce.
  • Candidates will own features from inception to go-live, ensuring customer-centric and compliant solutions across multiple markets.
  • The company offers a competitive rewards package and emphasizes flexibility to support employee wellbeing and work-life balance.

Matching Summary

Match Score: 75

** Diageo, a leading premium drinks company, is seeking a Digital & Customer Service Business Analyst to join their Customer Value Stream team. The role focuses on managing the Diageo One platform, requiring expertise in Salesforce and a strong customer-centric approach to deliver data-driven solutions. **

Salary

Not specified; Not specified; Competitive Rewards & Benefits package including diversity initiatives

Skills & Requirements

Must-have

  • Salesforce platform expertise
  • End-to-end feature ownership
  • Agile and SAFe standards
  • Requirements workshop facilitation
  • Data driven decision making

Nice-to-have

  • Customer centric mindset
  • Global stakeholder management
  • Low/no code solution push
  • Proactive problem solver
  • High stress environment adaptability

Key Requirements

  • Experience with Salesforce clouds
  • Previous use of Azure DevOps
  • Domain knowledge in eCommerce or DTC
  • Visualization tool proficiency (Power BI, etc.)

Work Rights

Not specified

Tailored Resume

Cover Letter