Customer Service Lead

AmeriVet

Tarzana, CA, United States
Base: $19.00 ph; bonus/equity: not specified; bene...
Not specified (likely onsite based on job responsibilities).
3-5 years customer service experience
Veterinary industry background preferred
High school diploma or equivalent
AmeriVet is seeking a Customer Service Lead in Tarzana, CA, to manage the front desk operations and ensure a warm, welcoming environment for residents, visitors, and staff. The role requires experience in customer service, particularly in the veterinary industry, and offers competitive compensation along with various benefits aimed at employee growth and well-being

Job Summary

  • This role serves as the first point of contact to create a warm and welcoming environment for residents, families, and visitors.
  • The position requires managing reception schedules, ensuring all shifts are filled, and coordinating appointments with community services.
  • Employees receive competitive compensation, health insurance, 401(k) matching, and ongoing training opportunities for career growth.

Matching Summary

Match Score: 75

AmeriVet is seeking a Customer Service Lead in Tarzana, CA, to manage the front desk operations and ensure a warm, welcoming environment for residents, visitors, and staff. The role requires experience in customer service, particularly in the veterinary industry, and offers competitive compensation along with various benefits aimed at employee growth and well-being.

Salary

Base: $19.00 per hour; Bonus/Equity: Not specified; Benefits: Paid breaks, holidays, vacation, floating holiday, 401(k) match

Skills & Requirements

Must-have

  • 3-5 years customer service experience
  • Veterinary industry background preferred
  • High school diploma or equivalent

Nice-to-have

  • Empathy for senior residents needs
  • Compassionate and patient attitude
  • Leadership of front staff team

Key Requirements

  • Minimum 3-5 years experience in customer service leadership
  • Experience within the veterinary industry preferred
  • Reliable attendance and punctuality required

Work Rights

Not specified

Tailored Resume

Cover Letter