Not specified; not specified; insurance benefits a...
Not specified (assumed full-time based on job details).
Daily customer call monitoring
Task assignment and management
Monthly maintenance coordination
FUJIFILM Business Innovation Corp. is seeking a Service Work Controller in Ha Noi, Vietnam, responsible for monitoring customer service calls, managing technician assignments, and overseeing maintenance tasks. The ideal candidate should possess strong time management and task monitoring skills, as well as proficiency in Microsoft Excel and bilingual communication in English and Vietnamese
Job Summary
The role involves daily monitoring of customer calls from the system log until the problem is resolved.
Employees are responsible for assigning technicians, managing tasks from assignment to closure, and ensuring monthly maintenance targets are met.
Full-time employees working a minimum of 30 hours per week are eligible for insurance benefits effective on the first day of the month following hire.
Matching Summary
Match Score: 75
FUJIFILM Business Innovation Corp. is seeking a Service Work Controller in Ha Noi, Vietnam, responsible for monitoring customer service calls, managing technician assignments, and overseeing maintenance tasks. The ideal candidate should possess strong time management and task monitoring skills, as well as proficiency in Microsoft Excel and bilingual communication in English and Vietnamese.
Salary
Not specified; Not specified; Insurance benefits available after 30 hours/week
Skills & Requirements
Must-have
Daily customer call monitoring
Task assignment and management
Monthly maintenance coordination
MS Office Excel proficiency
English and Vietnamese language skills
Nice-to-have
Fast but accurate work style
Adaptability to new systems
Prior related job knowledge
Detail-oriented approach
Key Requirements
Good at MS Office application mainly in Excel
Good at English and Vietnamese
Time management with 2-hour response time strictness