As a Customer Service Representative, you will provide customer services relating to sales, sales promotions, installations and communications
Job Summary
As a Customer Service Representative, you will provide customer services relating to sales, sales promotions, installations and communications.
Support Sales Department by providing answers to questions generated by telephone, e-mails and fax; research responses with sales.
Determine charges for product requests / usage, collaborate with Accounts Receivable on invoice disputes/discrepancies, take appropriate action required to resolve dispute.
Matching Summary
As a Customer Service Representative, you will provide customer services relating to sales, sales promotions, installations and communications.
Salary
$21.28 – $29.46 per hour; Bonus eligible; Benefits included
Skills & Requirements
Must-have
Provide phone support
Engage and respond promptly
Maintain customer pricing
Implement Quality initiatives
Nice-to-have
Improve service levels
Encourage positive business relationships
Key Requirements
High School Diploma or equivalent
Two (2) years’ relevant work experience
Minimum 50 WPM typing speed
Resides within 2 hours driving distance from Wood Dale, IL