This role involves leading and managing a Canada-wide team of 15–20 colleagues to ensure effective resource optimization and workflow continuity
Job Summary
This role involves leading and managing a Canada-wide team of 15–20 colleagues to ensure effective resource optimization and workflow continuity.
The position requires overseeing billing processes, supporting revenue monitoring, and collaborating with specialists for accurate invoicing and recognition.
Mercer offers professional development opportunities and fosters an inclusive culture where employees can create new solutions with talented colleagues.
Matching Summary
This role involves leading and managing a Canada-wide team of 15–20 colleagues to ensure effective resource optimization and workflow continuity.
Skills & Requirements
Must-have
5+ years administrative operations experience
People management of 15-20 person team
Billing and revenue monitoring processes
Advanced Microsoft Excel proficiency
Bilingual French and English communication
Nice-to-have
Experience with WorkDay system
Metrics-driven decision making
Pipeline management familiarity
Continuous improvement initiatives
Strong coaching and mentoring skills
Key Requirements
5+ years relevant experience in consulting or corporate environment