It Network Administrator

Amentum

Chicago, IL, United States
Base: $40.00 - $45.00 ph; bonus/equity: not specif...
Fully remote
Windows 11 operating system experience
Servicenow ticketing system usage
Active directory and data encryption
Amentum is seeking IT Network Administrators to provide onsite and remote Tier 2 IT help desk support for DHS customers worldwide

Job Summary

  • Amentum is seeking IT Network Administrators to provide onsite and remote Tier 2 IT help desk support for DHS customers worldwide.
  • The role involves providing LAN administrator support including installation, configuration, and maintenance of network communication devices and servers.
  • Benefits include health, dental, and vision insurance, paid time off, retirement benefits with 401(k) matching, and educational reimbursement.

Matching Summary

Amentum is seeking IT Network Administrators to provide onsite and remote Tier 2 IT help desk support for DHS customers worldwide.

Salary

Base: $40.00 - $45.00 per hour; Bonus/Equity: Not specified; Benefits: Health, dental, vision, 401(k), PTO

Skills & Requirements

Must-have

  • Windows 11 operating system experience
  • ServiceNow ticketing system usage
  • Active Directory and data encryption
  • LAN administrator support duties
  • Microsoft Office365 and Teams proficiency

Nice-to-have

  • Exceptional customer service skills
  • Willingness to go the extra mile
  • Strong technical writing abilities
  • Ability to work independently
  • Experience with complex work assignments

Key Requirements

  • Associate Degree plus 5 years IT help desk experience
  • High school diploma plus 8 years IT help desk experience
  • At least 3 years in an Enterprise environment
  • Valid driver's license and MVR check
  • US Citizenship required for facility credentials

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter