Product Analyst, Platforms & Tools

S&P Global

Gurugram, India
Hybrid (2 days onsite, rotational shifts)
Servicenow ticketing platform
Azure devops, jira
Itsm processes
S&P Global is seeking a Product Analyst for its Platforms & Tools team based in Gurugram, India. The role involves supporting various internal customers across the enterprise and facilitating communication within the teams to enhance product adoption and user experience

Job Summary

  • The Platforms and Tools Team is looking for an innovative professional who can bring teamwork, creativity, and business analyst experience to a global team.
  • In the day-to-day operations, you will be a part of the Platforms & Tools Kanban team and will support our internal customers which include users from across the S&P Global Enterprise at all levels from senior leadership to individual users.
  • Our benefits include Health & Wellness, Flexible Downtime, Continuous Learning, Invest in Your Future, and Family Friendly Perks.

Matching Summary

Match Score: 85

S&P Global is seeking a Product Analyst for its Platforms & Tools team based in Gurugram, India. The role involves supporting various internal customers across the enterprise and facilitating communication within the teams to enhance product adoption and user experience.

Skills & Requirements

Must-have

  • ServiceNow ticketing platform
  • Azure DevOps, JIRA
  • ITSM processes
  • Generative AI and Agents solutions
  • Agile Execution tools
  • cross-functional teamwork

Nice-to-have

  • teamwork, creativity, business analyst experience
  • innovative enterprise team member
  • positive attitude, fast-paced environment
  • curiosity, shared belief

Key Requirements

  • 3 to 6 years of experience
  • Bachelor’s degree in Business, Technology, Engineering
  • Exposure to Web-based Application development
  • Knowledge of Agile Execution tools
  • Experience using Workflow Management tool
  • Strong understanding of IT Service Management (ITSM) processes
  • Familiarity with Portfolio and Lean Portfolio Management (PPM, LPM) concepts

Work Rights

Not specified

Tailored Resume

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