As a Front Desk All Rounder, you will be a gracious host at the heart of the guest experience, delivering seamless, personalised service with elegance, precision, and genuine warmth
Job Summary
As a Front Desk All Rounder, you will be a gracious host at the heart of the guest experience, delivering seamless, personalised service with elegance, precision, and genuine warmth.
Enjoy privileged access to an international portfolio of luxury accommodation, exceptional dining, and curated lifestyle experiences as a valued Sofitel Ambassador.
Working closely with the Front Desk Supervisor and Duty Manager, you help ensure smooth daily operations and a consistently elevated guest experience.
Matching Summary
As a Front Desk All Rounder, you will be a gracious host at the heart of the guest experience, delivering seamless, personalised service with elegance, precision, and genuine warmth.
Skills & Requirements
Must-have
Guest arrival and departure management
Opera Front Desk system proficiency
Cashiering and guest account management
Rotating roster availability including weekends
Exceptional guest service delivery
Clear and poised communication
Nice-to-have
Passion for hospitality
Attention to detail
Professional telephone interaction skills
Team coordination and collaboration
Warm and gracious guest interaction
Ability to anticipate guest needs
Key Requirements
Previous front office or guest-facing experience
Full Australian working rights
Availability to work rotating roster including weekends and public holidays