Renewals Expert

Octopus Energy

Weybridge, GB
On-site
Strategic relationship-based approach
Customer retention expertise
Lease agreement management
Octopus Energy is seeking a Renewals Expert to join their Driver Success Team in Weybridge, GB. The role focuses on enhancing customer retention and satisfaction during lease renewals through strategic, relationship-based interactions rather than standard sales calls

Job Summary

  • You will join the newly established Driver Success Team to maximize customer retention at the end of lease agreements.
  • The role requires a strategic, relationship-based approach rather than standard sales calls to convert upcoming renewals.
  • Your goal is to win back controllable leavers and ensure a great experience that encourages drivers to stay.

Matching Summary

Match Score: 85

Octopus Energy is seeking a Renewals Expert to join their Driver Success Team in Weybridge, GB. The role focuses on enhancing customer retention and satisfaction during lease renewals through strategic, relationship-based interactions rather than standard sales calls.

Skills & Requirements

Must-have

  • Strategic relationship-based approach
  • Customer retention expertise
  • Lease agreement management

Nice-to-have

  • Issue resolution skills
  • Driver success mindset
  • High customer satisfaction focus

Key Requirements

  • Experience in customer retention or lease renewals
  • Strong relationship management capabilities

Work Rights

Not specified

Tailored Resume

Cover Letter