Digital Business Expert - Atm's

23

Madrid, Spain
Not specified; flexible remuneration model availab...
**
Project and stakeholder management experience
Business case development and financial analysis
Customer behavior and trend analysis
** ING is seeking a Digital Business Expert for its ATM strategy within the Pay with Cash Squad, emphasizing excellent customer experience while managing costs. The role requires experience in project and stakeholder management, customer insights, and data-driven decision-making, all within an agile work environment. **

Job Summary

  • This role plays a key part in shaping ING's ATM strategy to ensure customer cash needs are met while maintaining cost efficiency.
  • You will lead complex initiatives involving internal and external stakeholders, analyzing customer behavior to identify patterns and opportunities across networks.
  • The position offers flexible working arrangements, comprehensive health and life insurance, and access to on-site wellness facilities including a gym and physiotherapy.

Matching Summary

Match Score: 75

** ING is seeking a Digital Business Expert for its ATM strategy within the Pay with Cash Squad, emphasizing excellent customer experience while managing costs. The role requires experience in project and stakeholder management, customer insights, and data-driven decision-making, all within an agile work environment. **

Salary

Not specified; Flexible remuneration model available; Tax-advantaged benefits included

Skills & Requirements

Must-have

  • Project and stakeholder management experience
  • Business case development and financial analysis
  • Customer behavior and trend analysis
  • Advanced Excel Power BI or MicroStrategy skills
  • English and Spanish communication proficiency

Nice-to-have

  • Experience with ATM card or cash services
  • Agile environment adaptability
  • Strategic holistic business view
  • Voice of the customer management
  • Make it happen mindset

Key Requirements

  • Proven experience in project and stakeholder management
  • Solid customer-centric mindset with trend analysis experience
  • Professional experience managing ATM cards or cash-related products
  • Strong analytical skills with advanced tool knowledge
  • Excellent bilingual communication in English and Spanish

Work Rights

Not specified

Tailored Resume

Cover Letter