Data Center Facility Operator

University of Arkansas, Fayetteville

Fayetteville, Arkansas, USA
Base: $43,923; bonus/equity: not specified; benefi...
Monitoring critical data center infrastructure
Identify and escalate faults
Central dispatcher during issues
The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations

Job Summary

  • The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.
  • The Operator will act as a central dispatcher during issues affecting campus systems and services, managing incoming trouble tickets, chat communications, and phone calls, and is responsible for triaging and forwarding these issues to the appropriate technical staff.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a benefits package including university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs.

Matching Summary

The Data Center Facility Operator reports to the Data Center Facility Manager within IT Services and is primarily responsible for monitoring critical data center infrastructure, including environmental systems such as power and cooling, to ensure uninterrupted operations.

Salary

Base: $43,923; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • monitoring critical data center infrastructure
  • identify and escalate faults
  • central dispatcher during issues
  • maintaining accurate security logs
  • monitoring data center security cameras

Nice-to-have

  • advance the state and build a better world
  • fostering a welcoming climate
  • nurturing creativity and discovery

Key Requirements

  • High school diploma or equivalent
  • At least one year of specialized experience
  • Experience working in a secure environment
  • Associate's degree in a related field OR technical training
  • At least one year of computer support experience

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter