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Great Road Veterinary Hospital is seeking a Client Service Representative Supervisor to lead a team in providing exceptional customer service in a veterinary setting. The ideal candidate should have at least three years of relevant experience, strong leadership skills, and a commitment to patient care and customer relations.
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Job Summary
We are looking for a personable and skilled Client Service Representative (CSR) Supervisor to join our team!
Key responsibilities that distinguish the Supervisor include managing staff schedules, ensuring the appropriateness of practice schedules, assist with hiring and training new employees, addressing performance issues, auditing end-of-day procedures, updating training materials, and maintaining a focus on exceptional customer service across the team.
At Great Road Veterinary Hospital, we’re committed to your growth, development, well-being, and success.
Matching Summary
Match Score: 75
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Great Road Veterinary Hospital is seeking a Client Service Representative Supervisor to lead a team in providing exceptional customer service in a veterinary setting. The ideal candidate should have at least three years of relevant experience, strong leadership skills, and a commitment to patient care and customer relations.
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Salary
Base: $19-$22/hour; Bonus/Equity: performance-based bonuses; Benefits: 401(k) with company match, CE allowance, Employee pet discounts
Skills & Requirements
Must-have
Supervise CSR team
Manage staff schedules
Assist with hiring and training
Address performance issues
Audit end-of-day procedures
Update training materials
Exceptional customer service
Nice-to-have
Motivated, energetic, compassionate
Foster professional growth
Supportive workplace culture
Key Requirements
3 years of relevant experience in veterinary settings
Experience in human medical fields encouraged
Minimum of three years of relevant experience
1 year of veterinary medicine experience
1 year of leadership experience (preferred)
High school diploma
Degree in veterinary or relevant field (preferred)