Base: not specified; bonus/equity: stock option pl...
On-site
Project management and implementation
Product setup and configuration expertise
Stakeholder management and communication
This role serves as the primary post-sales point of contact for customers and leads the implementation process across internal and external teams
Job Summary
This role serves as the primary post-sales point of contact for customers and leads the implementation process across internal and external teams.
Case Status offers unlimited paid time off, leading medical, dental and vision plans, a 401(k) matching program, stock option incentives, and quarterly recharge days.
The company is a fast-growing, venture-backed tech startup based in Charleston, SC, focused on transforming legal industry client experiences through innovative software and AI technology.
Matching Summary
This role serves as the primary post-sales point of contact for customers and leads the implementation process across internal and external teams.
Salary
Base: Not specified; Bonus/Equity: Stock option plan subject to board approval; Benefits: Unlimited PTO, medical/dental/vision, 401(k) matching, wellness allowance, recharge days, holidays
Skills & Requirements
Must-have
Project management and implementation
Product setup and configuration expertise
Stakeholder management and communication
Consultative onboarding and discovery sessions
Use of CRM and project management tools
Nice-to-have
Strong analytical and organizational skills
Executive presence and communication skills
Customer advocacy and solution orientation
Collaborative liaison across teams
Radically disruptive and actively curious culture
Key Requirements
4+ years project management or implementation experience
Detailed product functionality knowledge
Outstanding verbal and written communication skills