Bi-lingual Pharmacy Tech Support/call Center Rep (work From Home)

IQVIA UK

Remote, US
Base: $18.00 ph; bonus/equity: not specified; bene...
Fully remote
Bi-lingual english spanish required
Pharmacy technician experience required
Hipaa certified knowledge required
The role serves as the primary contact for patients, pharmacies, and medical professionals utilizing an Opus Health program to provide payment assistance solutions

Job Summary

  • The role serves as the primary contact for patients, pharmacies, and medical professionals utilizing an Opus Health program to provide payment assistance solutions.
  • Representatives are responsible for card activation, program eligibility verification, benefit explanations, and troubleshooting submission rejections.
  • This is a 100% remote contract position with multiple shift options available across Eastern Standard Time zones.

Matching Summary

The role serves as the primary contact for patients, pharmacies, and medical professionals utilizing an Opus Health program to provide payment assistance solutions.

Salary

Base: $18.00 per hour; Bonus/Equity: Not specified; Benefits: Range of health and welfare benefits mentioned

Skills & Requirements

Must-have

  • Bi-lingual English Spanish required
  • Pharmacy Technician experience required
  • HIPAA certified knowledge required
  • Call center experience preferred
  • 40 hours per week availability

Nice-to-have

  • Medical claim processing experience
  • Opus Health program familiarity
  • Problem resolution skills
  • Operational challenge recognition
  • Teamwork and inclusiveness focus

Key Requirements

  • High School Diploma or equivalent
  • Pharmacy Technician experience required
  • HIPAA certification required
  • 3+ years call center experience preferred
  • Must reside in the same country where job is located

Work Rights

Must reside in the US

Tailored Resume

Cover Letter