The role focuses on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows within a specialized Customer Success team
Job Summary
The role focuses on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows within a specialized Customer Success team.
You will serve as a strategic partner guiding customers through workflow redesign, process optimization, and operating model shifts to unlock the full value of CLM.
Workday offers a flexible work approach combining in-person time with remote options, requiring at least half of the time each quarter to be spent in the office or field.
Matching Summary
The role focuses on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows within a specialized Customer Success team.
Salary
Base: $95,000 - $142,600 USD (Denver); Base: $90,300 - $160,400 USD (Other US locations); Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus plus annual refresh stock grants
Skills & Requirements
Must-have
3+ years Contract Lifecycle Management experience
SaaS customer-facing services role
Strategic customer engagement leadership
Data-driven adoption metrics analysis
Executive stakeholder relationship management
Nice-to-have
Experience in evolving incubating environments
Ability to travel up to 10%
Collaborative cross-functional teamwork
Sun-drenched optimism and drive
Curious minds and courageous collaborators
Key Requirements
3+ years experience in complex SaaS environments
3+ years managing customer relationships focused on adoption
3+ years Contract Lifecycle Management (CLM) experience required