Senior Business Systems Analyst

The Salvation Army (Canada)

Base: $90,729.60 to $113,422.40; maximum: $136,094...
7-10 years business systems analyst experience
Salesforce and servicenow implementation expertise
Requirements gathering and functional specifications
The Senior Business Systems Analyst partners with business and technology teams to design, implement, and optimize enterprise platforms such as Salesforce, ServiceNow, and Digital Experience/Digital Asset Management solutions

Job Summary

  • The Senior Business Systems Analyst partners with business and technology teams to design, implement, and optimize enterprise platforms such as Salesforce, ServiceNow, and Digital Experience/Digital Asset Management solutions.
  • This role translates business needs into clear functional requirements, supports platform delivery and integration, and ensures technology solutions drive measurable business and user outcomes.
  • The Salvation Army is a faith- and values-based organization that serves people in need across Canada and Bermuda, providing necessities like food, clothing, and shelter.

Matching Summary

The Senior Business Systems Analyst partners with business and technology teams to design, implement, and optimize enterprise platforms such as Salesforce, ServiceNow, and Digital Experience/Digital Asset Management solutions.

Salary

Base: $90,729.60 to $113,422.40; Maximum: $136,094.40; Benefits: Not specified

Skills & Requirements

Must-have

  • 7-10 years Business Systems Analyst experience
  • Salesforce and ServiceNow implementation expertise
  • Requirements gathering and functional specifications
  • SaaS and cloud-based platform ecosystems
  • System integrations, APIs, and relational databases

Nice-to-have

  • Digital Experience/Digital Asset Management solutions
  • Vendor evaluation and RFP development
  • Non-profit sector experience
  • Stakeholder management and facilitation skills

Key Requirements

  • 7-10+ years of experience as a Business Systems Analyst
  • Strong expertise in requirements analysis and process modeling
  • Proven ability to collaborate with technical teams and external vendors

Work Rights

Not specified

Tailored Resume

Cover Letter