Multi-hotel Group Reservations Executive – Melbourne Or Hobart-based

Sofitel Brisbane Central

Melbourne, Australia
On-site
Group reservations processing
Customer service excellence
Hotel reservation systems
You are the beginning of an exceptional guest experience and will build effective business relationships with key clients and travel agents through outstanding customer service

Job Summary

  • You are the beginning of an exceptional guest experience and will build effective business relationships with key clients and travel agents through outstanding customer service.
  • This multi-hotel role supports multiple properties across Tasmania, Melbourne, and Western Australia, requiring accurate and efficient group reservation management.
  • The position offers discounts including accommodation and dining from day one, along with fantastic learning, development, and career opportunities within Accor.

Matching Summary

You are the beginning of an exceptional guest experience and will build effective business relationships with key clients and travel agents through outstanding customer service.

Skills & Requirements

Must-have

  • Group reservations processing
  • Customer service excellence
  • Hotel reservation systems
  • Multi-tasking and time management
  • Client relationship building

Nice-to-have

  • Outcome-driven performance
  • Strong organisational skills
  • Collaboration with multiple departments
  • Experience with Opera Cloud and RESAweb
  • Positive selling approach

Key Requirements

  • Previous experience in a similar role preferred
  • Full working rights in Australia required

Work Rights

Full working rights in Australia required

Tailored Resume

Cover Letter