Design Research Lead - Manager Level

Capital One

New York, United States
On-site
Primary research study execution
Data synthesis and analysis
Team collaboration skills
The role focuses on co-creating memorable customer and associate experiences that build the brand with humanity

Job Summary

  • The role focuses on co-creating memorable customer and associate experiences that build the brand with humanity.
  • Key responsibilities include conducting primary research studies, assessments, and testing to accelerate teams' learning velocity.
  • The position involves finding and synthesizing existing research and data to help teams make informed decisions.

Matching Summary

The role focuses on co-creating memorable customer and associate experiences that build the brand with humanity.

Skills & Requirements

Must-have

  • Primary research study execution
  • Data synthesis and analysis
  • Team collaboration skills
  • Customer experience focus
  • Research methodology expertise

Nice-to-have

  • Brand building with humanity
  • Business advantage drive
  • Democratized research oversight
  • Learning velocity acceleration
  • Memorable experience creation

Key Requirements

  • Manager level experience
  • Experience Design background
  • Research leadership capabilities

Work Rights

Not specified

Tailored Resume

Cover Letter