Octopus Energy is seeking compassionate individuals for the role of Credit Welfare Agent in Cardiff. The position involves conducting home visits to support customers facing debt, helping them create sustainable repayment plans while providing empathetic communication and problem-solving skills
Job Summary
You will be completing welfare-focused home-visits to customers in debt to gather information.
The role involves helping customers set up sustainable repayment plans to turn stressful situations into manageable paths forward.
This is a primarily field-based position requiring resilience and compassion as the face of Octopus.
Matching Summary
Match Score: 85
Octopus Energy is seeking compassionate individuals for the role of Credit Welfare Agent in Cardiff. The position involves conducting home visits to support customers facing debt, helping them create sustainable repayment plans while providing empathetic communication and problem-solving skills.
Skills & Requirements
Must-have
Compassionate and resilient personality
Field-based lone working capability
Strong listening and communication skills
Nice-to-have
Problem-solving mindset
Ability to set up sustainable repayment plans
Experience with debt situations
Key Requirements
Must be ready for field-based lone working
Strong interpersonal communication abilities required