Customer Service Assistant / Contingent

Trinityrailwayexpress

Maintain a safe and secure environment
Greet patients, visitors and staff professionally
Answer telephone and access patient information
Maintain a safe and secure environment while projecting a professional image when greeting patients, visitors and staff

Job Summary

  • Maintain a safe and secure environment while projecting a professional image when greeting patients, visitors and staff.
  • Enhance the hospital experience for patients, families and visitors by performing guest relation functions that assure the highest standard of service.
  • Behave in accordance with the Mission, Vision, Code of Conduct and Values of SJMH.

Matching Summary

Maintain a safe and secure environment while projecting a professional image when greeting patients, visitors and staff.

Skills & Requirements

Must-have

  • Maintain a safe and secure environment
  • Greet patients, visitors and staff professionally
  • Answer telephone and access patient information
  • Provide guest relation functions
  • Oversee immediate environment and report suspicious activity
  • Utilize When-to-Work for schedule changes

Nice-to-have

  • Demonstrate sensitivity to cultural customs
  • Respond appropriately to stressful situations
  • Maintain good rapport and cooperative relationships
  • Approach conflict in a constructive manner
  • Ensure teamwork and cooperation

Key Requirements

  • High School diploma or GED equivalent
  • Computer/typing skills
  • Interpersonal skills
  • Read and write the English language

Work Rights

Not specified

Tailored Resume

Cover Letter