Service Desk Analyst

Datacom

Wellington, New Zealand
Base salary + kiwi saver; life + health insurances...
On-site
Proactive problem solving skills
Excellent interpersonal communication
Customer-centric support approach
Datacom is seeking a motivated Service Desk Analyst to join their team in Wellington, New Zealand. The role involves providing high-quality support to clients through problem-solving and incident resolution, with a strong emphasis on customer service and teamwork. This position offers opportunities for career development in IT within a supportive and dynamic company culture

Job Summary

  • Datacom works with organizations across Australia and New Zealand to help them use the power of tech to innovate and grow.
  • As part of the Managed Services team, you will provide high quality support by responding to calls, emails, and monitoring alerts.
  • The role offers a supportive environment for career growth with opportunities to learn foundations in Service Desk and progress into areas like Cyber Security.

Matching Summary

Match Score: 85

Datacom is seeking a motivated Service Desk Analyst to join their team in Wellington, New Zealand. The role involves providing high-quality support to clients through problem-solving and incident resolution, with a strong emphasis on customer service and teamwork. This position offers opportunities for career development in IT within a supportive and dynamic company culture.

Salary

Base salary + Kiwi Saver; Life and Health Insurances subsidized; Retail discounts included

Skills & Requirements

Must-have

  • Proactive problem solving skills
  • Excellent interpersonal communication
  • Customer-centric support approach
  • Flexible weekend and holiday availability
  • Full New Zealand working rights

Nice-to-have

  • Passion for technology and learning
  • Self-starter motivation
  • Team player attitude
  • Fresh ideas for solutions
  • Interest in Cyber Security or Cloud

Key Requirements

  • Qualification in IT
  • Full New Zealand working rights required
  • Flexibility to work weekends and public holidays

Work Rights

Full New Zealand working rights required

Tailored Resume

Cover Letter